Help center

Find answers to questions you may have in our FAQ section.

Are the vitamins and supplements from USANA genuine and safe to consume?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we take immense pride in offering only genuine and safe-to-consume vitamins and supplements from USANA Health Sciences Inc. As an authorized independent distributor of USANA products, we are committed to upholding the highest standards of quality, safety, and authenticity.

Here’s why you can trust the genuineness and safety of USANA products available on our website:

  • USANA’s Reputation: USANA Health Sciences is a globally recognized and respected company in the nutritional supplement industry. With decades of experience, USANA has built a reputation for producing high-quality products that are trusted by millions worldwide.
  • Science-Backed Formulations: USANA products are developed based on rigorous scientific research and supported by clinical studies. The company’s commitment to science ensures that each product’s formulation is optimized for effectiveness and safety.
  • Quality Manufacturing: USANA maintains state-of-the-art manufacturing facilities that adhere to Good Manufacturing Practices (GMP) and strict quality control processes. This ensures that the vitamins and supplements are produced under the highest quality standards.
  • Third-Party Certifications: USANA products have earned certifications and accolades from independent organizations such as Consumerlab.com and Nutrisearch. These certifications further validate the quality and efficacy of USANA’s supplements.
  • In-House Testing: USANA conducts comprehensive in-house testing to verify the purity, potency, and authenticity of each ingredient used in their products. This commitment to quality control ensures that customers receive safe and effective supplements.
  • No Artificial Additives: USANA is committed to using clean and safe ingredients in their products. Their supplements are free from artificial flavors, colors, and unnecessary fillers, making them safe for consumption.
  • Compliance with Regulations: USANA complies with regulatory standards in each country where its products are sold. This ensures that their supplements meet the specific safety requirements of different regions.
  • Transparency: USANA provides clear and transparent information about the ingredients used in their products. They also publish their product labels online, allowing customers to review and verify the contents.
  • Customer Reviews: Positive feedback from millions of satisfied USANA customers worldwide speaks to the efficacy and safety of their products.
  • Money-Back Guarantee: USANA stands behind the quality of its products and offers a 30-day money-back guarantee to customers who are not completely satisfied with their purchase.

As an authorized distributor, we share USANA’s commitment to delivering only genuine, science-based, and safe nutritional supplements to our customers. When you purchase USANA products from RealVitaminsNow, you can be confident that you are investing in premium-quality supplements that have been well-researched, clinically tested, and manufactured with the utmost care. Your health and satisfaction are our top priorities, and we are dedicated to providing you with products that help you achieve your wellness goals.

Back to top

Can I find a wide variety of USANA products on your website?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we take pride in offering a wide variety of USANA products on our website. However, it’s important to note that the availability of USANA products may vary depending on the customer’s country. USANA Health Sciences Inc. manufactures an extensive range of high-quality nutritional supplements and wellness products, catering to various health needs and preferences.

Here’s what you can expect when browsing our website for USANA products:

  • Product Selection: We strive to provide an extensive selection of USANA products, including vitamins, supplements, personal care items, and more. You will find a diverse range of nutritional solutions designed to support overall well-being, immunity, skin health, energy levels, and more.
  • Country-Specific Availability* As a responsible distributor, we adhere to country-specific regulations and restrictions for the sale and distribution of USANA products. Some countries may have specific rules regarding the sale of certain supplements or ingredients. Therefore, the availability of USANA products can differ from one country to another.
  • Product Names and Formulations: While USANA maintains consistent quality across its products globally, some countries might require specific product names or have unique formulations to comply with local regulations. Therefore, you might find certain USANA products with different names or slightly modified formulations based on your country.
  • Transparent Information: We prioritize transparency and accuracy in product information. On our website, you will find clear details about the availability, ingredients, and benefits of each USANA product. This ensures that you can make informed decisions about your purchases.
  • Customer Support: If you have any questions about the availability of specific USANA products in your country or need personalized advice on which products would best suit your health goals, our customer support team is here to assist you. You can reach out to us through email or phone, and we’ll be happy to help.

As a reputable and authorized independent distributor for USANA Health Sciences Inc., our mission is to make authentic USANA products accessible to customers worldwide. We continuously strive to provide a diverse range of USANA products that meet the needs and preferences of our customers, regardless of their location. Rest assured, we are committed to helping you find the right USANA products to support your journey towards better health and well-being.

Back to top

Is USANA available for international shipping to my country?

Too busy to read? Listen instead Listening... 0%

Yes, as an authorized distributor, we can ship USANA products to multiple countries around the world. Shipping rates and delivery times may vary based on the destination.

We currently ship USANA products to the following countries.

  • United States
  • Canada
  • México
  • Colombia
  • United Kingdom
  • Spain
  • Australia

As RealVitaminsNow, we are committed to providing excellent service to all our customers, even if they are not located in the countries where we currently offer automated shipping. If you are located outside of our automated shipping regions, we can still accommodate your request for USANA products by providing manual pricing and shipping options.

Here’s how the process works:

  1. Contacting Us: If you are interested in purchasing USANA products and your country is not listed among our automated shipping regions, you can still get in touch with us. Reach out to our customer support team via email at info@realvitaminsnow.com, or you can call us at +528130893014.
  2. Product Selection: Let us know which USANA products you are interested in, and our team will provide you with the pricing information for those items.
  3. Shipping Options: Our customer support team will work with you to determine the most suitable shipping method for your location. We will provide details on shipping costs and estimated delivery times.
  4. Order Processing: Once you have confirmed your order and agreed on the shipping options, we will process your order manually and arrange for the shipment to your address.
  5. Payment: You can make the payment for your order through our accepted payment methods. We accept various payment options to ensure a smooth and secure transaction.
  6. Delivery: Sit back and relax! We will take care of the shipping process, and your USANA products will be on their way to your location. You will receive updates and tracking information for your order, so you can keep track of its status.

Please note that for customers outside our automated shipping regions, shipping costs and delivery times may vary based on your location and the shipping method chosen. Our customer support team will be happy to provide all the necessary information and assist you throughout the process.

At RealVitaminsNow, we believe in providing access to USANA products to customers worldwide. If you are passionate about improving your health and well-being with premium nutritional supplements, we are here to support you, no matter where you are located. Feel free to contact us with any questions or to place your order, and we’ll be delighted to assist you in every way possible.

Back to top

How can I be sure that the USANA products I'm purchasing are suitable for my specific needs?

Too busy to read? Listen instead Listening... 0%

Ensuring that the USANA products you are purchasing are suitable for your specific needs is essential to achieve your health and wellness goals effectively. USANA offers a wide range of high-quality nutritional supplements designed to support various health concerns and lifestyles. To determine if a particular product is right for you, consider the following steps:

  1. Consult with a Healthcare Professional: Before starting any new supplement regimen, it’s crucial to consult with a qualified healthcare professional. This may include a doctor, nutritionist, dietitian, or other qualified health expert. They can assess your individual health status, medical history, and specific needs to recommend appropriate supplements.
  2. Identify Your Health Goals: Determine your primary health objectives. Are you looking to support overall well-being, boost immunity, improve energy levels, manage stress, enhance athletic performance, or address specific health conditions? Identifying your goals will help you narrow down the USANA products that align with your needs.
  3. Read Product Descriptions and Labels: On our website, you’ll find detailed product descriptions for each USANA supplement. Pay close attention to the intended benefits, ingredients, and usage instructions. Some USANA products may be formulated for specific age groups or genders.
  4. Understand the Science Behind the Products: USANA is known for its scientific approach to product development. Take advantage of the resources available, such as product brochures and information provided by USANA, to understand the scientific research and evidence supporting their effectiveness.
  5. Consider Any Health Conditions or Medications: If you have any pre-existing health conditions or are taking medications, it’s essential to be cautious when introducing new supplements. Some ingredients may interact with medications or exacerbate certain health issues. Always disclose your medical history to your healthcare provider.
  6. Start Slowly and Monitor Effects: If you decide to incorporate USANA products into your routine, start with one supplement at a time. Pay attention to how your body responds and any changes you experience. If you have any adverse reactions, discontinue use and consult your healthcare professional.
  7. Take Advantage of Customer Support: If you have questions or need clarification about specific USANA products, don’t hesitate to reach out to our customer support team. They can provide additional information and help guide you in selecting the most suitable products for your needs.

Remember that each individual’s health needs are unique, and what works for one person may not be the best fit for another. Taking the time to do proper research, seek professional advice, and understand the products’ purpose will greatly contribute to making informed decisions and finding the right USANA supplements to support your specific needs.

Back to top

Do you offer any discounts or promotions on USANA products?

Too busy to read? Listen instead Listening... 0%

Absolutely! At RealVitaminsNow, we strive to provide our valued customers with the best value for their money. We frequently offer discounts and promotions on USANA products to make them even more accessible and affordable.

One of the ways we showcase our exciting discounts and promotions is through our “Bundles and Packs” category. This dedicated section on our website is where we curate and publish all our ongoing promotions, exclusive bundles, and special offers. It’s a one-stop destination for customers to explore the latest deals and take advantage of cost-saving opportunities.

When you browse through our Bundles and Packs category, you’ll find a variety of offerings designed to cater to different needs and preferences.

These promotions may include:

  • Product Bundles: We often bundle together complementary USANA products that work together to address specific health concerns. By purchasing these bundles, you can enjoy significant cost savings compared to buying each item individually.
  • Discounted Packages: We offer discounted packages that combine multiple products at a special price. These packages are curated to provide comprehensive nutrition and targeted support.
  • Limited-Time Offers: Keep an eye out for our time-sensitive promotions, where you can enjoy exclusive discounts on selected USANA products for a limited period.
  • Seasonal Sales: During special occasions or holidays, we may run seasonal sales events that present fantastic opportunities to stock up on your favorite USANA supplements at discounted prices.
  • Loyalty Rewards: We believe in rewarding our loyal customers. As part of our loyalty program, you may receive exclusive offers and discounts based on your purchasing history.
  • New Product Launch Promotions: When USANA introduces new products to their lineup, we often celebrate the launch with introductory discounts or special deals.

Our goal is to make USANA’s premium-quality products more accessible to everyone, encouraging you to invest in your health and wellness. Be sure to visit our Bundles and Packs category regularly to stay updated on the latest promotions and discover incredible deals. Don’t miss out on the chance to save on your favorite USANA supplements and take your wellness journey to new heights.

Please note that promotions and discounts may vary over time, so make sure to check back frequently or subscribe to our newsletter to receive timely updates on our latest offers. As always, our dedicated customer support team is available to assist you with any questions or inquiries you may have about our promotions or USANA products in general. We look forward to helping you find the best deals and enhancing your well-being with USANA’s exceptional supplements.

Back to top

How do I know if the USANA vitamins and supplements I want are currently in stock?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we understand how important it is for you to know the availability of the USANA vitamins and supplements you want. We take great care to provide transparent and up-to-date information about product availability to ensure a seamless shopping experience.

When you visit our website and browse through our selection of USANA products, each product’s availability status is clearly displayed. Here’s how we communicate the availability of our products:

  • In Stock: If the product you are interested in shows “In Stock,” it means we currently have it available and ready to ship. You can confidently proceed with your purchase, knowing that your desired USANA supplement is readily available.
  • Backorder Option: If the product is temporarily out of stock but available for backorder, we’ll provide a clear message indicating that. This means you can still place an order for the item, and as soon as it becomes available, we’ll ship it to you. We understand that certain products may experience high demand, and offering a backorder option allows you to secure your purchase and ensure you receive it as soon as possible. Please note that selecting the backorder option may result in shipping delays, and we will communicate the estimated time frame for delivery.
  • Out of Stock: In the event that a product is completely out of stock, we will indicate this on the product page. Additionally, we’ll strive to provide an estimated date for when the product is expected to be available again. This way, you can plan your purchase accordingly and check back later when the product becomes available.

We believe in transparency and want to empower our customers to make informed decisions. Our commitment to providing accurate and timely information about product availability allows you to plan your purchases with confidence. If you have any specific questions about the availability of a particular USANA product or need assistance with placing an order, our customer support team is always here to help. You can reach out to us via email, phone, or WhatsApp, and we’ll be more than happy to assist you.

Please note that product availability can change based on demand and supply, and we continuously update our website to reflect the most current status. By providing clear messages for in-stock, backorder, and out-of-stock items, we aim to offer you a seamless shopping experience while ensuring you have all the necessary information to make the right choices for your health and wellness journey.

Back to top

What is your return policy for USANA products if I'm not satisfied with my purchase?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we value your satisfaction and want to ensure that you are completely happy with your purchase of USANA products. If for any reason you are not satisfied with your order, we have a straightforward and customer-friendly return policy in place to address your concerns.

Our return policy is as follows:

  • Timeframe for Reporting Concerns: If you have any concerns about the USANA product you received, we kindly request that you report them to us within 7 days of receiving your order. This timeframe allows us to promptly address any issues and ensure your satisfaction.
  • Prior Notification and Approval: Before returning any product, it is essential to obtain prior notification and approval from us. To initiate the return process, please reach out to our customer support team via email, phone, or WhatsApp. Our dedicated team will guide you through the necessary steps and provide you with the required information to facilitate a smooth return process.
  • Product Packaging: To be eligible for a return, the product must be in its original packaging. We ask that you keep the product and its packaging in good condition to ensure a successful return.
  • Shipping Costs:
    1. Customer Error in Product Selection: If a customer made an error while selecting products and wishes to return or exchange them, the customer will be responsible for covering the shipping costs associated with the return. We recommend reviewing your order carefully before confirming it to avoid any issues with product selection.
    2. RealVitaminsNow Error or Damaged Products: In the unlikely event that RealVitaminsNow makes an error in the order fulfillment process or if the products received by the customer are damaged, we take full responsibility for the shipping costs. In such cases, we will provide a paid shipping label to the customer to facilitate the return or exchange process.

    Shipping Label for Returns Due to RealVitaminsNow Error or Damaged Products: If a return or exchange is required due to our error or the products being damaged, we will promptly send a prepaid shipping label to the customer via email. This label will cover the shipping costs, ensuring that the customer incurs no additional expenses.

    Providing Necessary Support: In both scenarios, whether it’s a customer error or an issue on our end, our customer support team will be available to guide you through the return or exchange process. If you encounter any issues or need assistance, please don’t hesitate to reach out to us via email, phone, or WhatsApp. We are committed to resolving any shipping-related concerns and ensuring your satisfaction with your RealVitaminsNow experience.

Our aim is to address your concerns as efficiently as possible and provide you with a resolution that leaves you satisfied. We take great care in handling returns and strive to make the process as hassle-free as possible for our valued customers.

If you have any questions or need further clarification regarding our return policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure that your experience with RealVitaminsNow and USANA products meets your expectations.

We want to extend our heartfelt gratitude for choosing us as your source for USANA products. Your trust in our products and services is essential to us, and we’re committed to going the extra mile to ensure your satisfaction with every purchase. Thank you for being a part of the RealVitaminsNow community, and please don’t hesitate to reach out to us if you need any assistance.

Back to top

Can I track my USANA order once it's been placed?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we understand the importance of staying informed about the status of your USANA order after it’s been placed. That’s why we provide a convenient and efficient order tracking system to keep you updated every step of the way.

Order Tracking Process:

Once you’ve successfully placed your USANA order with us, we initiate the processing and shipping procedures promptly. As part of our commitment to excellent customer service, we make sure that you can easily track your order throughout its journey to your doorstep.

SMS Notifications:

To facilitate seamless communication and real-time updates, we use SMS notifications for shipping and tracking purposes. When placing your order, please ensure that you provide a valid phone number that begins with the country code (e.g., +1 for the US) to receive these essential SMS notifications. The SMS notifications will keep you informed about the various stages of your order, from processing and shipping to delivery.

How to Track Your Order:

Tracking your USANA order is a straightforward process. Once your order is shipped, we will send an SMS notification containing a tracking link or tracking number directly to the phone number you provided during checkout. By clicking on the tracking link or entering the tracking number on our website, you’ll gain access to real-time updates on your order’s location and estimated delivery date.

Why We Use SMS Notifications:

Using SMS notifications for order tracking allows for instant communication and ensures that you receive timely updates without having to check your email or log in to your account constantly. We understand that you may be eagerly awaiting your USANA products, and our SMS notifications provide the most efficient way to keep you informed throughout the shipping process.

Exceptional Customer Support:

At RealVitaminsNow, we are committed to providing exceptional customer support. If you encounter any issues with tracking your order or have any questions about the delivery process, our customer support team is always available to assist you. You can reach out to us via phone, WhatsApp, or email, and we’ll be more than happy to help.

We want your shopping experience with Real Vitamins Now to be smooth, convenient, and worry-free. Our SMS notification system, with a valid phone number that includes the country code, ensures that you can stay connected with your order at all times, allowing you to eagerly anticipate the arrival of your high-quality USANA products. Thank you for choosing RealVitaminsNow, and we look forward to serving you with the utmost care and dedication.

Back to top

Are there USANA products suitable for vegetarians or vegans?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we understand how important it is to cater to various dietary preferences and lifestyles, including those who follow vegetarian or vegan diets. We want to make it easy and enjoyable for you to find products that align with your choices, so you can confidently select items that suit your needs.

To ensure complete transparency, we clearly label all USANA products with their ingredients, making it simple for you to identify if they are vegetarian or vegan-friendly. When browsing our website, you can easily view the detailed ingredient list of each product. Our “Vegetarian” or “Vegan” tags will also help you filter the options, so you can quickly find products that match your dietary preferences.

You can trust that our vegetarian-friendly products are formulated with plant-based ingredients, and they do not contain any animal-derived components. Likewise, our vegan-friendly products are crafted without any animal-derived ingredients, including dairy, eggs, or other animal-based elements.

We offer a wide range of high-quality USANA products that cater to the unique needs of vegetarians and vegans, ensuring you have access to essential nutrients and supplements that complement your diet. From multivitamins and minerals to specialized formulations, you’ll find a variety of choices to support your health and well-being.

If you ever need guidance or have questions about choosing the best USANA products for vegetarians or vegans, our knowledgeable and friendly customer support team is here to help. Feel free to reach out to us through phone, WhatsApp, or email, and we’ll be more than happy to provide personalized recommendations based on your specific requirements.

At RealVitaminsNow, we are committed to offering you authentic USANA products that meet the highest standards of quality and safety. Your health and satisfaction are our top priorities, and we take pride in providing a diverse and inclusive selection of USANA products to support your well-being.

Thank you for choosing RealVitaminsNow, and we look forward to being a part of your journey to a healthier and happier life. Should you have any inquiries or need any assistance, don’t hesitate to get in touch with us. We’re here to make your experience with us as enjoyable and fulfilling as possible.

Back to top

How can I contact customer support if I have questions about USANA products or need assistance with my order?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we strive to provide excellent customer support and assistance to all our valued customers. If you have any questions about USANA products or need help with your order, we have various channels available to ensure you receive the support you need.

  1. Contact Information: You can easily reach our customer support team through the following communication channels:
    1. Phone: You can give us a call at our customer support helpline, and one of our friendly representatives will be ready to assist you. We understand the importance of real-time communication, and our phone lines are open during our regular business hours.
    2. WhatsApp: For added convenience, you can also reach out to us through WhatsApp. Simply send a message to our dedicated WhatsApp number, and we’ll promptly respond to your queries.
    3. Email: If you prefer written communication, you can send us an email detailing your questions or concerns. Our team will diligently review your email and provide a comprehensive response as quickly as possible.
  2. Business Hours: Our customer support team is available during our regular business hours. Monday – Friday | 9:00 am to 5:00 pm (North American Central Time Zone)
  3. Product Inquiries: If you have questions about specific USANA products, our team is well-versed in the details and benefits of each item. Whether you need help selecting the right supplement or understanding its ingredients, we are here to provide expert guidance.
  4. Order Assistance: Should you require any assistance with your order, such as tracking information, order status, or payment inquiries, our customer support team is ready to help. We want to ensure your shopping experience is smooth and enjoyable from start to finish.
  5. Account Support: For any account-related questions or issues, such as managing your subscriptions or updating personal information, our team will be glad to assist you.
  6. Feedback and Suggestions: We value your feedback and suggestions. If you have ideas for improving our website, product offerings, or customer service, we welcome your input. Your feedback helps us enhance our services to better meet your needs.

At RealVitaminsNow, we are committed to providing exceptional customer support and ensuring your satisfaction with every aspect of your shopping experience. Our dedicated team is passionate about assisting you in making informed decisions and addressing any concerns you may have. You can trust that your inquiries will be handled with care, professionalism, and efficiency.

Thank you for choosing RealVitaminsNow as your trusted source for USANA products. We look forward to assisting you and being a part of your journey to improved health and wellness. Please don’t hesitate to contact our customer support team whenever you need assistance.

Back to top

Do you provide customer reviews and testimonials for USANA products?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, ensuring the authenticity and credibility of our product reviews is of utmost importance. To maintain the integrity of our customer feedback system, we have implemented a policy that requires individuals to have an account with us and have purchased the product before they can leave a review.

  • Account and Purchase Requirement: To leave a product review for a USANA product, customers are required to create an account on our website. This account helps us verify that the reviewer is a genuine customer who has experienced the product firsthand. Additionally, customers must have made a purchase of the specific product they wish to review.
  • Ensuring Genuine Feedback: By implementing this account and purchase requirement, we can ensure that the product reviews are provided by individuals who have direct experience with the product. Genuine feedback from real customers plays a vital role in helping other shoppers make informed decisions.
  • Trusted Community: Creating an account and making a purchase not only enables customers to leave reviews but also grants them access to exclusive benefits and updates. Our community of trusted customers can engage with each other, share insights, and foster a supportive environment focused on health and wellness.
  • Encouraging Valuable Feedback: We highly value the feedback and experiences of our customers. We understand that taking the time to leave a review is an investment, and we sincerely appreciate the effort our customers put into sharing their thoughts. Your feedback not only helps other shoppers but also provides us with valuable insights to continuously improve our products and services.
  • Verified Reviews for Informed Choices: Verified product reviews help potential customers make more informed choices. They provide a real-world perspective on how a product performs and its potential benefits. We want our customers to have confidence in their purchases, and verified reviews play a key role in building that trust.

At RealVitaminsNow, we believe in fostering an honest and transparent community of wellness seekers. Our aim is to empower our customers to make educated decisions about their health and well-being. The account and purchase requirement for leaving product reviews is a testament to our commitment to maintaining a trusted and reliable platform for sharing feedback.

We invite you to join our community by creating an account and exploring our wide range of USANA products. Your genuine feedback is essential in helping others embark on their wellness journey and discover the transformative power of USANA’s top-quality vitamins and supplements.

Back to top

What measures do you take to ensure the privacy and security of my personal information when purchasing USANA products?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we take your privacy and the security of your personal information very seriously. Our Privacy Policy is designed to ensure that your personal data is handled responsibly and in accordance with the Federal Law on the Protection of Personal Data Held by Private Parties (the “Law”).

  1. Principles of Data Protection: We adhere to the principles of legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility as established in the Law. Your personal data will only be collected and used for specific, legitimate purposes outlined in the Privacy Policy.
  2. Types of Personal Data Collected: The personal data collected may include general information such as full name, address, telephone number, email account, and other relevant details. Additionally, in certain cases, we may collect curriculum vitae information related to education, professional experience, and recognition.
  3. Purpose of Personal Data: Your personal data will be used primarily for identification, providing required services, informing about related services, fulfilling contractual obligations, and improving our services. Secondary purposes may include evaluating service quality and sharing news or advertising through email or telephone.
  4. Data Transfer: Your personal data may be processed inside and outside the country by Real Vitamins Now, including subsidiaries or affiliated companies in the United States or countries where we provide services and/or products.
  5. ARCO Rights: You have the right to access, rectify, cancel, and oppose the use of your personal data (ARCO rights). To exercise these rights, you can contact the person responsible for handling personal data at Real Vitamins Now through the provided contact information.
  6. Cookies and Technologies: On our website, we use cookies and other technologies to monitor your behavior as an Internet user, provide a better browsing experience, and enhance our service.
  7. Data Retention and Confidentiality: Personal data will be processed only for the duration of the legal act that gives rise to the contractual relationship and in accordance with applicable legal provisions. The obligation of confidentiality extends even after the relationship with Real Vitamins Now has ended.
  8. Modification to the Privacy Notice: Real Vitamins Now reserves the right to modify the Privacy Notice at any time. Any changes will be published, and the version in force at the time of collection will govern the use of personal data.
  9. Security Measures: We have implemented strict administrative, technical, and physical security measures to protect personal data against unauthorized access, alteration, loss, or disclosure.
  10. Responsible for Personal Data: Héctor Felán is the person responsible for processing your personal data. You can contact the responsible area for handling and administration of personal data through the provided contact information.

At RealVitaminsNow, we prioritize your privacy and are committed to safeguarding your personal data. By entrusting us with your information, you can rest assured that it will be handled with the utmost care and in compliance with the highest data protection standards. If you have any questions or concerns regarding your privacy or data security, please don’t hesitate to contact us.

Back to top

Who is responsible for running RealVitaminsNow, and how can I contact them?

Too busy to read? Listen instead Listening... 0%

Hello, I’m Héctor Felán, and I am the person in charge of RealVitaminsNow. As an Independent authorized distributor operating under USANA’s distribution number 10482791, I take great pride in ensuring that you have access to authentic USANA products and a delightful shopping experience. You can reach out to me and my team through the following means:

  • Email: Feel free to send us an email at info@realvitaminsnow.com with any questions, feedback, or concerns you may have. I’m here to provide prompt and helpful responses to all your inquiries.
  • Phone: If you prefer to speak with me directly, you can call our customer support helpline at +528130893014 during our regular business hours. I’m available Monday to Friday, from 9:00 am to 5:00 pm (North American Central Time Zone), and I’m eager to assist you in any way I can.

Your health and well-being are my top priorities. I am committed to offering you a diverse selection of premium USANA products, backed by exceptional customer service. Your trust in RealVitaminsNow means the world to me, and I want to assure you that you are in capable hands. If you have any questions about our products or need assistance with anything, please don’t hesitate to contact me. I’m here to help you on your journey to improved health and vitality. Thank you for choosing RealVitaminsNow, and I look forward to being a part of your wellness journey.

Warm regards,

Héctor Felán
| RealVitaminsNow

Back to top

Why is the "Proceed to Checkout" button disabled when I select a different country for shipping?

Too busy to read? Listen instead Listening... 0%

At RealVitaminsNow, we strive to provide a seamless shopping experience and ensure that you have access to the right products based on your selected country. Our checkout system has been designed to align with the regulations and availability of each destination country.

Here’s how our checkout system works:

Country and Language Selection

When you choose a country in the language selector, please make sure that the shipping destination country matches your selection. For example, if you select Australia in the language selector, please also choose Australia as your shipping destination.

Proceed to Checkout

To proceed with checkout, the selected shipping country must match the country you are purchasing products in. If the chosen shipping destination does not match, the “Proceed to Checkout” button will be disabled to prevent any discrepancies.

Cart Management

If you switch your shipping destination country, the system will automatically remove any products from your cart that are not eligible for shipping to the newly selected country. This ensures that you have access to the appropriate products and adhere to the country-specific regulations.

We implemented these measures to provide accurate and reliable service, avoiding any inconvenience caused by purchasing products that cannot be shipped to your location. Our customer support team is always available to assist you with finding suitable alternatives or verifying product availability in your selected country. Please feel free to reach out to them, and they’ll be more than happy to help.

Thank you for shopping with RealVitaminsNow. We appreciate your understanding and cooperation, and we look forward to providing you with a delightful shopping experience.

Sincerely, RealVitaminsNow

Back to top
Product added to your cart
Product removed from your cart
Cart updated
Cart emptied
Error - required fields
Coupon applied
Coupon removed
Enable Notifications OK No thanks